Calling Hours

Calling hours control when your campaigns are allowed to dial, helping you stay within the rules and reach people at appropriate times.

Common tasks

1. Open Calling Hours from the left navigation under Compliance.
2. Set the allowed days and hours, respecting the recipient's local time.
3. Save so campaigns only dial within those windows.

Tips

• Set calling hours before starting a campaign; dialing pauses outside the window.
• Be conservative with early and late hours to avoid complaints.