Answer like you have unlimited staff.
Build a call flow step by step: check hours, route by caller, offer a menu, then hand off to a person, an AI agent or a campaign.
Add step
Destinations
Destinations
User agent
Route to a human agent
AI agent
Route to an AI voice agent
Queue
Hold until a seat is free
Voicemail
Take a message, create a task
Harbor inbound
What Call Flows actually does.
Step by step
Chain hours checks, menus, routing rules and hand-offs visually, no code required.
Route by caller
Send a returning customer, a VIP or a known number down its own path.
Any destination
Hand off to a person, a queue, an AI agent, or straight into a campaign.
Hours-aware
Flows branch automatically on business hours, holidays and after-hours coverage.
Never a dead end.
Every branch in a flow ends somewhere useful, whether that is a live agent, a callback offer or a voicemail that creates a task.
Add step
Destinations
Destinations
User agent
Route to a human agent
AI agent
Route to an AI voice agent
Queue
Hold until a seat is free
Voicemail
Take a message, create a task
Harbor after hours
Trust that comes standard.
No missed calls
Every path in a flow resolves to an agent, a queue or a task, never a dead line.
Tested before it is live
Preview a flow end to end before it takes a real caller.
Numbers stay healthy
Inbound routing respects the same number-health rules as outbound.
Explore the rest.
Give every conversation an agent, and every agent a co-pilot.
Spin up a campaign, connect your numbers and hear your first AI agent qualify a lead today.