Campaign Strategies

Campaign Strategies let you define how a campaign behaves over time, such as how and when to retry leads and what steps to take based on call outcomes.

Common tasks

1. Open Campaign Strategies from the left navigation under Call Management.
2. Create a strategy or open one to edit it.
3. Define the steps and retry rules you want.
4. Attach the strategy to a campaign.

Tips

• Start simple: a clear retry rule often beats a complex flow.
• Review results and adjust the strategy as you learn what works for your audience.